What is Crescent?

We are a large business group and Crescent Tracking is a vehicle tracking company that has emerged into a competitive business environment where service providers are compelled to optimize resources, timely information has become a critical issue in achieving success. Crescent offers a state-of-the-art solution which integrates moving object controls and has been put into place to fill the yawning gaps in the market for a company that enables you to have access over your vehicle through GPS and GPRS

How can I upgrade my package?

You can upgrade your package by paying different amount.

What documentation are required to register for Crescent?

CNIC and Vehicle Registration document.

For how long are Crescent products under warranty?

Crescent will repair the damages to satisfy you any time within the Warranty Period---.This warranty will not be applicable if the device is been repaired by someone else then Crescent workshop or has been damaged due to Collision or Water Damaged.

Are Crescent product compatible with type of vehicle?

Yes, the devices used by Crescent are workable with all types of vehicles.

Can I get my Tracking Device transferred to another vehicle?

Yes, can get your unit transferred from one vehicle to another. However, in-order to avoid any inconvenience you should inform the Customer Service Department and they will guide you through the procedure

Can I change the ownership of tracking device?

Yes, you can change the ownership but for that you have to complete required documentation accordingly i.e. NOC letter and new owner N.I.C and contact details.

What will happen if I personalize my Vehicles Registration no?

It is essential and advisable that you should inform the Customer Service Department aboutthe changes you have made regarding your vehicle registration number.Reason for Switch from XYZ Tracking Co.

Why should I switch to Crescent?

With state of the art Infra structure Crescent monitor your vehicle through GPS and GPRS which is a cost effective and efficient way through which monitoring of the vehicle is done in less time span.

What Technology Crescent is using to track vehicles?

ehicles are monitored by GPS, GPRS & GSM.

What are GPS and GPRS?

GPS is the Global Positioning System which locates the vehicle from the satellites giving its exact location. GPRS is the Global Positioning Remote Service, this enables you to know about the speed and lets the agent to send request for vehicle position in less time manner.

How does the device work?

Crescent gets vehicle status through GPRS and GSM technology by using SMS.

How much time will it take for the device to be installed in my car?

Usually it takes approx 4-6 hours for device installation and hardware procedure.

Does Crescent work in other cities?

Yes Crescent does work in other cities and also has monitoring throughout the country 24/7.Security.

Can I change my vehicle password?

es, you change your password anytime you want by contacting Crescent security dept.

What if my car got stolen or snatched?

First of all never resist simply handover the vehicle in case of snatch and deny if enquire about the tracking device installed in the vehicle. Then immediately call Crescent control room at 0333-7776123 and inform us about the incident in brief, we will start our recovery operation immediately and keep you updated accordingly.

What will happen if the battery of my car is tampered?

In case of a battery tamper /battery disconnection the Crescent Control Room along with the Police responds immediately to the scenario as the device sends High Alert alarms to the Control Room. To avoid any such actions against your vehicle, it is advised that you should inform the Crescent Control Room that you are removing your battery for any sort of work; otherwise, you would be facing the inconvenience.

When should I get my Tracker Device re-checked?

The devices used by Crescent are designed to work smoothly and are with a 5 year warranty. The device is accustomed for a self test through the signals.

Does the Tracker device affect my Car Battery?

Devices used by Crescent are work on full potential on a low battery consumption. However, some electronic abnormality can consume more battery than the normal pace.