Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Crescent Tracking (Pvt) Ltd collects information necessary to provide our GPS tracking and fleet management services. This includes:

  • Contact information (name, email, phone number, company)
  • Vehicle location and movement data from installed GPS devices
  • Driver behavior data (speed, acceleration patterns)
  • Fuel sensor readings and consumption data
  • Account usage and login information

2. How We Use Your Information

We use collected information exclusively to:

  • Provide and improve our tracking platform
  • Generate reports and analytics for your account
  • Send alerts and notifications as configured
  • Provide customer support
  • Comply with legal obligations

3. Data Security

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We maintain ISO-compliant security practices and conduct regular security audits. Location data is stored on servers within Pakistan.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Data may be shared only with your explicit consent or as required by Pakistani law enforcement with proper legal authorization.

5. Data Retention

Location history is retained for the period specified in your subscription plan (30, 90, or unlimited days). Account data is retained for the duration of your subscription plus 30 days after termination.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at info@crescenttrack.com to exercise these rights.

7. Contact

For privacy-related concerns, contact our Data Protection Officer at info@crescenttrack.com or call 0300-044-8888